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Help Center

Find answers, guides, and get support from our team.

Getting Started

Set up your account and first server.

VPS Guides

Manage and optimize your VPS.

Domain Guides

DNS, transfer, and domain management.

Billing & Payments

Invoices, refunds, and payment methods.

How fast is VPS server activation after payment?

All KVM NVMe servers and dedicated IPv4 addresses are provisioned automatically within 60 to 180 seconds after subscription confirmation.

How do I point my domain to my NavalClouds VPS IP?

Open your DNS Management zone, create an A record for @ and www pointing to your dedicated IPv4 address, and enable 1-click Auto-SSL.

How do recurring subscriptions and backup cards work?

Subscriptions renew automatically each billing cycle via Stripe / Link. You can attach a backup payment card to guarantee 100% uninterrupted server uptime.

Can I upgrade my VPS resources without losing data?

Yes. Live vertical scaling lets you upgrade vCPU cores, RAM, and NVMe storage from your console without changing your IPv4 address.

Still need help?

Our support team is available 24/7 to assist you.

Contact Support